FaceAge
Customer & Report Support Center

Contact Support for Your AI Facial Harmony Report & Billing

Need help with your AI Facial Harmony Report, a PDF export, a one-time $4.99 payment receipt, a refund request, or an Acceptable Use / Privacy inquiry? Our team responds to all customer messages within 24 hours.

Official Customer & Compliance Support Email
support@ageguesser.app

Typical response time: Under 24 hours (Monday – Sunday)

Email support@ageguesser.app

1. AI Facial Harmony Report Help

Questions about how your 21 anthropometric ratios, canthal tilt, or facial thirds were calculated, or trouble saving your A4 PDF dossier? Email support@ageguesser.app with your Report ID (e.g., #SCAN-248) or purchase email.

2. Billing, Receipts & 14-Day Refunds

Unlocking the Complete AI Facial Harmony Report is a single, one-time $4.99 USD payment with no recurring subscription. If you experienced a technical issue or wish to request a refund within 14 days of purchase, email support@ageguesser.app.

3. Data Privacy & Deletion Requests

Photos are processed in transient memory and never stored in a public database or used to train AI models. For any GDPR/CCPA data rights inquiry, review our Privacy Policy or email us directly.

4. Acceptable Use & Safety Reporting

To report a violation of our Acceptable Use Policy (AUP) (including non-consensual uploads or prohibited content), email support@ageguesser.app with subject line AUP Report.